Undoubtedly, communication is an integral part of a successful organisation. Traditionally, most businesses use a telephone as their communications tool, however with the rise in remote and hybrid working, old, on-premise telephone systems are no longer the best communication tools. Nowadays, organisations are shifting to unified communication (UC) solutions to connect and collaborate with their colleagues within an organisation. A UC solution refers to a platform that integrates a phone system, video conferencing, chat, screen sharing, and file management into one hub. Since it is a cloud-based solution, it is accessible to all team members of an organization, irrespective of their location and time. There is a range of communication services that fall under the umbrella of unified communications, but zoom unified communications have become an integral part of various successful organisations. According to Zoom, 75% and 72% of SMBs surveyed agree that video conferencing solutions have, respectively, helped improve productivity and boost the morale and mental well-being of their company’s employees during the pandemic. So, what is zoom unified communications? Why should you think about ditching your traditional telephony systems and shifting to a Zoom video communications solution? In this guide, we will discuss these topics. What is Zoom unified communication?Zoom unified communications is a cloud-based video conference software that is capable of turning any meeting room into a high-performance unified communications hub. You can easily collaborate and connect with anyone from a single platform by:
What makes Zoom the best option for communication?Clear, HD audio and video: When it comes to high quality, HD visuals for video, PPTs, or any other situation that requires you to get every audio and video detail, Zoom’s hi-fi music mode helps to ensure that your message is sent and received to their full effect. Zoom unified communications solution uses higher-clarity broadband audio instead of narrow-band audio used by traditional telephone systems. As a result, it eliminates the chances of any confusion. It is beneficial, especially during conferences and multi-person meetings. Seamless group collaboration and online meetings: Another important feature that makes Zoom video communications outstanding is its remote collaboration feature. It allows communication between different users located in different locations. Unlike other collaboration tools, Zoom offers fully integrated communication devices into a meeting room. The users have the flexibility to connect to any Zoom conference room either via their mobile, desktops, laptops, or tablets. If your organisation’s tasks rely on group meetings, you can use this feature to share multiple screens while communicating via text messages, video calls, or voice chat at the same time. In addition, users can schedule their meetings via a vivid display of space availability. It also has an option of recording both audio and video of any meeting. It is beneficial in case any user is unable to attend the meeting. Easy-to-use collaboration technology: Zoom communications solution is an easy-to-use collaboration tool. In order to connect via Zoom call, users only have to initiate a Zoom room meeting via their mobile or desktop app. Users can join, mute, leave, unmute, or control volume via a headset. Also, it doesn’t require any cord or other device. All you need is a stable wireless internet connection. The Bottom Line: Now that you know what are Zoom unified communications solutions and their benefits, what are you waiting for? Find a reliable unified communication service provider that meets your business needs and budget and helps you take your business to the next level. If you are looking for recommendations, you can rely on TelcoCloudData. For more information, visit the website here: https://www.telcodatacloud.com/zoom-meeting/.
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Businesses everywhere are now investing in cloud communications due to the numerous benefits it provides. According to a report by Cisco, in 2021, 94% of the global workload was processed through the cloud. There are multiple reasons for the increasing popularity of cloud communication. Businesses can save on their infrastructure costs, as well as maintenance and support costs. Businesses can add and remove users as needed, making it more scalable than traditional methods. Cloud communications offers a range of features such as telephony, video conferencing and call recording that helps businesses to improve their communication operations and to serve their customers better.
Arguably the global leading UCaaS provider is RingCentral, who offer a wide range of features and flexibility. In this blog post, we'll discuss RingCentral's Cloud Communication Solution in a little more detail. RingCentral Overview RingCentral’s MVP application is software that enables cloud telephony, video conferencing and messaging in one unified platform. MVP also allows users to send and receive faxes, set up call forwarding, hold conferences and much more. RingCentral also offers a number of features that are specifically designed for businesses, such as team collaboration, call recording, and automated attendant. RingCentral Pricing RingCentral offers three different pricing plans: Standard, Premium, and Enterprise. Standard is the most basic plan and includes all of the core features. Premium is a more advanced plan that includes additional features, such as call recording and transcription. Enterprise is the most expensive plan and includes all of the features of both Standard and Premium, as well as some enterprise-specific features, such as team collaboration and CRM integration. RingCentral Standard: $34.99/user/month RingCentral Premium: $44.99/user/month RingCentral Enterprise: $54.99/user/month RingCentral Features RingCentral offers a wide range of features, including: Voicemail: With RingCentral, you can set up voicemail for each extension. Voicemails can be emailed to you, downloaded as an MP3, or played directly from the RingCentral app. Call Forwarding: RingCentral offers several different call forwarding options, including the ability to forward calls to another phone number, extension, or voicemail. Call Recording: RingCentral can record all incoming and outgoing calls. Again recordings can be easily emailed to you, downloaded as an MP3, or played directly from the RingCentral app. Fax: RingCentral Solution allows you to send and receive faxes. In this case also, faxes can be emailed to you, downloaded as a PDF, or played directly from the RingCentral app. Conference Calling: With RingCentral you can hold conference calls with up to 1000 participants. These calls can be recorded and transcribed. Team Collaboration: Another incredible feature offered by RingCentral is team collaboration, such as the ability to create and manage groups, chat with team members, and share files. Automated Attendant: RingCentral offers the ability to set up an automated attendant. With an automated attendant, callers can be greeted and directed to the appropriate extension. CRM Integration: RingCentral allows you to integrate with a number of popular CRM systems, including Salesforce, Zendesk, and SugarCRM. Apart from the aforementioned options, RingCentral also offers a number of features that are specifically designed for businesses, such as call recording, transcription, team collaboration, and CRM integration. In Conclusion Overall, RingCentral is a great cloud communication solution for businesses of all sizes. It is very user-friendly, affordable and has a wide range of features to suit your needs. If you are looking for a reliable and cost-effective cloud communication solution, then RingCentral is definitely worth considering. An eCommerce website is a website that allows visitors to purchase products or services online. Ecommerce websites are typically equipped with a shopping cart system, which allows customers to add items to their purchase and proceed to a checkout page to complete their transaction.
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April 2023
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